Tuesday, July 28, 2009

Happy Ending with a Bit of Abuse Sprinkled In

I was doing a scrapbook show at a new customer's house. There were about five ladies there. Everyone seemed to be having fun and LOVED everything I showed to them, except for one lady.

This one lady rolled her eyes at me from the beginning to the end. Every time I talked about "Acid free" and "Lignin free" paper, she would roll her eyes and try to argue with me. Try to get me to lose my cool. She made me very nervous. She didn't like anything I said.

Finally, I had enough of her and I said "Look, I am sorry that you don't like anything I say or show about this company or their product. But I love it, and it means a lot to ME! If you don't like it and no one here is interested, then I'm wasting my time and yours, so I should pack my bags and go because I'm not wanted here!" She got all red in the face and apologized. So we went on. She still made a couple more remarks.

I just had a feeling that I was not going to get any sales from this show, and no scheduled shows at all. I knew for sure this annoying lady was not going to order anything from me, and frankly I was fine with that.

When the ordering time came, the mean lady said "My daughter's 10th birthday is coming up and she LOVES scrapbooking. I would love to get her this kit." I almost fell off the chair, as it was the biggest kit Creative Memories had back then. The kit cost around $300.

I did not expect that at all from her. She hated everything and anything I showed and did, and at the end she was the one that ordered the most, and she even scheduled a show!!! Go figure... You just never know...

I was frustrated during the show, but I went home with a smile!

-N.F., Hawaii

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